Return Policy

Our Shipping & Return Policy is as follows:
Shipping

We ship within the USA and Canada

Shipping FEES (USA)
When will my order arrive?

All orders are sent UPS Insured at NO EXTRA
charge.

Orders shipped within the USA have 2 options:
1) UPS Ground (5-10 "Business Days")
2) UPS Rush (2-4 "Business Days")

UPS Ground (USA Only)- Recommended
Delivery Estimate:
West Coast - (3-5 Business Days)
Midwest - (5-7 Business Days)
East Coast - (7-10 Business Days)
Method Amount Shipping Fee  
UPS  Order UNDER $60  $6.95
UPS  Order OVER $60 15% of Order's Total  

Orders UNDER $50 pays $7.00 flat rate
shipping regardless of how many items are
ordered, how many boxes are sent or the
weight of the order as long as it is sent to an
address in the Continental US.
Orders OVER $60 pays 15% of the order's
total regardless of how many items are
ordered, how many boxes are sent or the
weight of the order as long as it is sent to an
address in the Continental US.

Example: $100 order pays only $15 for
Shipping via UPS regardless of the weight of
the order or how many boxes are sent. ALL
orders are shipped UPS Insured.

Select UPS for orders shipped within the
Continental US only.
The above fees are based on shipments to
one address and include dropshipped orders.

All orders are shipped from our California
warehouse.
The East coast will receive the order in 5-10
business days.
The closer you are to California the faster the
order will arrive. See map below.
----------------------------------------------
----------------------------------
UPS RUSH (2 - 4 Business Days) - Used only
for RUSH Orders - USA Only.  
Method Amount Shipping Fee  
UPS Rush Order  Order UNDER $25  $20.00
UPS Rush Order  Order OVER $25   50% of
Order's Total  

Use this UPS (RUSH) selection for orders
shipped to:

Alaska
Hawaii
Guam
Puerto Rico
U.S. Virgin Islands
APO/FPO military boxes

RETURNS

Returns must be made within
3 days of receipt of purchase.

If for any reason you are dissatisfied with your
purchase.
You have the right to Exchange or credited for equal
value.

There will be no cash refunds.
Except, on PSA Service. There is a $25.00 restock fee
on PSA Service.
Those orders are customized

Merchandise Return must not be used or worn. We
will pay for returns.
(include original shipping slip)
that came with your order.

We will try with our upmost effort to bring Customer
Satisfaction.

This pertains to all Venues of
Phe'Nixx Inc.

Customer Service @
By Phe'Nixx
888-502-2863
313-687-2879
Customer Service
3136872879

Order a Catalog for
KeepSakes N
Collectibles Home &
Garden(Only)For
$10.00 or Free with
$25.00 or more
purchase from our
Web-Site.

E - Mail Us
info@phenixxinc.com
By Phe'NixxInc.com  
 
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